Privacy Policy

This Privacy Policy explains PitchDeck Insider’s (“PitchDeck Insider,” “we,” “us,” or “our”) privacy practices for visitors to our proprietary website located at www.pitchdeckinsider.com (the “Website”).

We created this Privacy Policy to describe what information we collect when you visit or use our Website, how we use and share that information, and the choices you have regarding your personal data.

This Privacy Policy is incorporated into and made a part of PitchDeck Insider’s Terms of Use. Our clients and users are the driving force behind everything we do, and we value the trust you place in us. At PitchDeck Insider, we are committed to protecting your privacy and handling your data transparently, securely, and in compliance with applicable laws.

By using our Website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. We reserve the right to modify or update this Policy at any time. If we make material changes, we will post the updated Policy on our Website and revise the “Last Updated” date above. Any changes will apply only to information collected after the date of the update.

You may withdraw your consent at any time by contacting us at [email protected]. Upon withdrawal, PitchDeck Insider will cease processing your personal data unless required by law to continue.

How We Use Your Information

PitchDeck Insider may collect and use personal information to operate and improve our Website and deliver the services you request. Information may be used to:

  • Personalize your experience and improve our products and services
  • Process your transactions and communicate about your account or requests
  • Provide customer support and respond to inquiries (live chat, email, or phone)
  • Send you updates, newsletters, or marketing materials (if you opt in)
  • Conduct surveys, promotions, or other site features
  • Request reviews or feedback about our services
  • Follow up with you after correspondence
  • Comply with legal obligations and enforce our policies

At times, we may use identifiable information to inform you about new products, tools, or updates available to you. We may also contact you to gather feedback or opinions on existing or future services.

PitchDeck Insider may share your data with trusted service providers that assist in website operation and service delivery. All third-party partners are required to handle your data in a secure and GDPR-compliant manner.

We may disclose your personal information without prior notice only when required to:

  1. Comply with applicable laws or legal processes,
  2. Protect and defend the rights or property of PitchDeck Insider, or
  3. Safeguard the personal safety of our users or the public.

We do not market to children under the age of 16 and do not knowingly collect information from them.

Our Data Relationships

When you register or use our services, PitchDeck Insider acts as a data controller of your personal information. We handle your data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

If you use PitchDeck Insider’s services to manage or share presentations containing your clients’ data, you act as the data controller, and PitchDeck Insider serves as the data processor. In this capacity, we process such data on your behalf in compliance with GDPR requirements.

For more information about our GDPR compliance, please contact us at [email protected].

Do We Disclose Information to Third Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this Privacy Policy.
“Outside parties” do not include trusted partners who assist us in operating our Website, conducting business, or servicing users, provided that they agree to keep all information confidential.

In the event of a company sale, merger, or asset transfer, your personal information may be transferred to the acquiring entity to ensure continued service.

We may also disclose your information when necessary to comply with law, enforce our policies, or protect our or others’ rights, property, or safety.
Non-personally identifiable visitor data may be shared with third parties for analytics, marketing, or research purposes.

Our Website may include third-party behavioral tracking tools for performance analysis and improvement, always in compliance with privacy regulations.

Cookies

Yes, we use cookies.
Cookies are small data files placed on your device through your browser to recognize your preferences and improve your online experience.

We use cookies to:

  • Remember your preferences and session data
  • Understand website traffic and user behavior
  • Enhance website functionality and performance

You can choose to disable cookies through your browser settings. However, doing so may limit certain features or functionalities of our Website.

Safeguarding Your Personal Information

PitchDeck Insider employs industry-standard administrative, technical, and physical safeguards to protect your data. This includes SSL encryption, access controls, and periodic security assessments.

We do not store sensitive payment data on our servers — all transactions are processed securely through verified payment gateways.

While no data transmission or storage system is 100% secure, we take all reasonable measures to protect your information and will notify you within 72 hours if a data breach occurs.

Third-Party Links

Our Website may contain links to third-party websites. These external sites have independent privacy policies, and we are not responsible for their content or practices.
We encourage users to read the privacy policies of every site they visit.

If you find a broken or concerning link, please notify us at [email protected].

Contact Information

For any questions, feedback, or requests regarding this Privacy Policy, please contact us at:
[email protected]

California Privacy Rights

California residents may request details about personal information shared for direct marketing purposes, under California’s “Shine the Light” law.
To request this information, please email [email protected] with “Request for California Privacy Information” in the subject line.

Account Deletion Policy

If you wish to delete your account, please contact [email protected] or submit a deletion request via our support channels.
Within 30 days of receiving your request, PitchDeck Insider will delete all associated customer data from our systems, unless retention is legally required.

Data Destruction

All deleted data will be permanently and securely destroyed using approved technical and physical methods, rendering it irretrievable by commercial means.

PitchDeck Insider’s security team maintains a list of approved destruction methods for all data formats and ensures compliance with this policy.

PitchDeck Insider is committed to protecting your privacy and ensuring transparency in how we handle your data.